Voice of the Child

The rights of children to be involved in decisions that affect their lives is enshrined in international and domestic law.

This requires governments to ensure that the child’s views are solicited and considered in all care-related decisions. Despite these legal obligations, evidence from national review (Laming, Munro, and Rotherham) suggests that many children are not meaningfully consulted nor involved in care-related decisions.

The Ofsted report ‘The Voice of the Child: learning lessons from serious case reviews’ (2010) stresses the importance of obtaining the child’s voice, and its implications for Safeguarding and Child Protection practice.  Ofsted has further embedded the need to incorporate the voice of the child in Child Protection, Safeguarding and Looked After Services in their Inspection Framework (2015).

Seeing Our View

Everything we do at Creative Training Solutions is based in our fundamental belief in the rights of individuals to have their voices heard in decisions that impact on their lived world and our commitment to this. The Voice of the Child training and tools have been created through an extensive programme of research and development including targeted training, learning and practice in communication with young children over the past 15 years.

Our Aim and Ambition

We have prepared a programme of training with the ambition to improve, amplify and blow the trumpet of the voice of the child in direct practice! Practitioners play a critical role in ensuring that individuals’ voices are heard. Creative Training Solutions’ key task is to provide practitioners with help, support and guidance to improve their listening practice. We have created a range of workshops, masterclasses, tools and consultancy services – all designed with practitioners in mind.

See Me, Hear Me, Know Me. — Tools to help children to communicate

We have developed a series of toolkits and resources, that have been created under the brand name of See Me, Hear Me, Know Me. The kits have been developed over a number of years, and have been proven time and time again to be an integral part of many Social worker's day to day communication with children.

What’s on offer

Our main Voice of the Child Training is a full day workshop: The Impact Assessment Model. This provides an introduction to voice of the child in health and care-related practice, and includes pre-and post-assessment, workshop delivery, reflective group supervision and an evaluation/ impact report.

However, it is also possible to explore elements of the Impact Assessment Model in a one-day Listening to Children workshop and a half-day Storytelling – Words and Pictures Masterclass.

The workshops and Masterclass provide practitioners with techniques and methods to communicate key messages with young children, using words and pictures to gain the child’s understanding and involvement in decision-making.

The Impact Assessment Model

All elements of the Voice of the Child Model

Listening to Children workshop

(One-day workshop)
Building the capacity of Health and Social Care Practitioners and Students to work directly with children from birth to aged 10.

Storytelling – Words and Pictures

(Half-day masterclass)
Enabling practitioners to communicate confidently with young children using Storytelling – words and pictures.

We have designed a range of ‘See Me. Hear Me. Know Me.’ practice-based ready-to-use tools and resources to further enhance learning outcomes; supporting practitioners to apply learning to direct practice after attending the workshops.

A range of strategic consultancy services are available to support organisations and services to develop, review and improve the organisation’s listening culture, policy and practice.

Research and Development

Lisa Brett, the author of the Listening to Children Framework, has extensive experience, skills and expertise in listening to children, developed over 15 years of targeted work and training in communication with young children. Our training workshops and learning resources apply Lisa’s expertise in the field, based on a solid foundation of national research, learning and evidence. Read More

Want to know more?

To find out more about our training services, fill out the form below, and we'll be in touch as soon as we can.

Whether under the auspices of social care, education or health, this course is an absolute must for anybody who works with children.

– Senior Social Worker, Darlington Council

Absolutely vital to our work. This workshop has given me the ability to get the young child’s view.

– Newly Qualified Social Worker, Hartlepool Council

Very clear. Well delivered, highly interactive and original. A must for any student social worker.

– 2nd Year BA Social Work Student – Teesside University

I think the workshop was really fantastic – very useful and delivered well. It is especially relevant to me as I am going to be starting my placement in Children’s Services shortly and this really has prepared me with lots of tools, ideas and techniques – and the really good bit – how to use them in practice.

– 3rd year BA Social Work Student – Teesside University

Really interesting and highly interactive. Gave me many ideas for listening and for interacting with children in the future. Lisa has lots of knowledge and experience and delivered an engaging presentation, giving me many ideas on how to work with children and ascertain their wishes and feelings.

– Front Line Social Work Apprentice Hartlepool