Research, Learning and Evidence Base


Lisa participated in the ‘Communicating with Children:  A Two-Way Process’ (National Children’s Bureau, 2006) national research programme to improve communication with children, project managed the Young Children’s Voices Project, funded by the Children’s Workforce Development Council and was an active member of the National Young Children’s Voices Network, led by National Children’s Bureau – feeding into national research for the Department for Education (DfE). She has also created staff development and service improvement tools to increase the voice of the young children in decision-making.

Evidence based approach

The Listening Framework element of the model and the supporting See Me. Hear Me. Know Me. Toolkits apply a range of nationally-acclaimed research-based methods of listening to children, including the Mosaic (Clarke, A and Moss, P, 2001) and Hundred Languages (Reggio) Approaches and the R.A.M.P.S framework (Lancaster,Y.P.). Lisa has trained extensively in the Mosaic and the Hundred Languages (Reggio) Approaches and also the RAMPS framework (Lancaster,Y.P. 2010)

Tried and Tested Learning

The Listening Framework and See Me. Hear Me. Know Me. Tools and techniques have been tried and tested in practice throughout a 2-year programme of inter-agency service improvement. This involved practitioners and managers from a wide range of services, including: social workers, teachers, health visitors, nursery workers, childminders, family intervention workers and family therapists. Learning from this process was fed into a Listening to Young Children Strategy and the development of a workforce development and service improvement resource.

National Recognition

This innovative approach to service improvement and workforce development gained national recognition, cited as a national best practice case study by the Children’s Workforce Development Council in two consecutive years. This led to further national success as a best practice case study in the Coram Family Resource, Listening to Children (Lancaster, Y.P, 2010),  and to Lisa Brett’s invitation to join a national steering group to advise on the development of a national audit tool, and profiling and planning resource (NCB, ‘Let’s Listen, 2010).

Continuous Improvement

The framework has continuously been developed and improved since its inception, through research, practice and response to feedback from social workers and social work managers. The workshop is now supported by a range of practical, ready-to-use See Me. Hear Me. Know Me. Toolkits introducing a collection of tools and techniques to promote communication, build rapport and engage with young children. All the Tools and techniques have been extensively tried, tested and revised during 4 years of delivery to practitioners, through continual review and evaluation.

Summary of Experience

ExperienceLead AgencyDeliveryLead ConsultantsOutcomes
Participation in Communicating with Children: A Two- Way ProcessNational Children’s Bureau / DfES2004 - 2006Dalziel, R – Analysis into Assessment
Ellis, J – Analysis into Assessment
Gordon, R - NSPCC
Lancaster, P- Coram Family
Lenehan, C – Council for Disabled Children
Piggot, J – Dealing with Trauma
Sumpton, A – Author and National Guardian
Delivery of Communicating with Children workshops in Redcar and Cleveland
• Feeding into national research for DfES
• Putting Analysis into Assessment resource (Dalziel and Ellis)
Participation in the national Young Children’s Voices NetworkNational Children’s Bureau / DfE2007- 20095 National advisors to the DFES on communicating with young children
(Miller; Lancaster, P; Clarke, A; Dalziel, R and Lenehan. C)
• Learning from national consultants
• Feeding into national research for DfE
• Sharing good practice and evidenced-based approaches
Management of the Middlesbrough Young Children’s Voices NetworkChildren’s Workforce Development Council (CWDC)/ Middlesbrough Children’s Trust
2007- 2010Clarke A
Lancaster P
• Piloting of tools and approaches
• Development of Listening to Young Children Strategy and Action Plan
• Development of ‘The Cube’ service improvement resource: L. Brett
• National recognition from CWDC and Coram Family as best practice case study
Devising and delivery of ‘The Cube’ – an innovative consultation tool for childrenChildren’s Workforce Development Council (CWDC)/ Middlesbrough Children’s Trust (2009- 2014)2009-2014Lisa Brett• Delivery of ‘The Cube’ training sessions to social workers and as part of the Early Help Training plan to an inter-agency audience
• National recognition from CWDC and Coram Family as best practice